フランスに本社を置く世界的なペットフードメーカーの日本法人でテクニカルアカウントエグゼクティブ職を募集いたします。フランスに本社を置く世界的なペットフードメーカーの日本法人でテクニカルアカウントエグゼクティブ職を募集いたします。

求人情報


フランスに本社を置く世界的なペットフードメーカーの日本法人でテクニカルアカウントエグゼクティブ職を募集いたします。

求人番号 41474
会社名 世界的ペットフードメーカー
業種 食品関連
職種分類 マーケティング その他
ポジション Technical Account Executive
仕事内容 【Job purpose】
Technical account executive plays a critical role in helping the digital marketing and relevant marketing team to implement digital and CRM business objectives from both system and business point of view.
The role provides support in leading system development, deployment, system maintenance, and business administration of my.royalcanin.jp in inventory management and call center.
He/She also has responsibility to support RC’s digital transformation by developing and running systems, e.g. V-TOP, PRO-TOP, CRM database, HNLP, with the close collaboration with internal multi-functional team and external system vendors.

【Key responsibility】
・Support the D&EC team to develop all the system needed digital & CRM initiatives in collaboration with Pillar marketing team, Relationship marketing, Digital marketing, and local/region/global IT team.
・Maximize consumer benefits through simple UX on any kind of own media based digital system and activities with brand online marketing executive.
・Minimize investment and maintenance cost in order to keep our digital and CRM activities sustainable in a long run.
・Lead development and maintenance of D2C system related projects, e.g. TOP, V-TOP, PRO-TOP, CRM, HNLP, working with key stakeholders to define and implement strategies and business requirements.
・Contribute to grow D2C sales by improvement and enhancement related systems by close collaboration with brand online marketing executive.
・Consistently think about how we can influence and how we can provide great new experience to our consumers online & offline.
・Provide support on call center on technical inquiry, collaborating with CS team.
・Optimize inventory level of my.royalcanin.jp warehouse, collaborating with E2E team.
・Serve as the internal expert on system, security and project management.
・Define and continuously measure KPIs to assess our digital marketing strategies and execution capabilities.

【Context & Scope】
D&EC division is responsible for growing a D2C online business and transforming the whole our organization toward Omni-channel model. TOP is a Japan specific D2C platform and also is the center of our Omni-channel retail experience.
This role interact with several key stakeholders across pillars/functions as well as D&EC team, and prioritizes on improving sales conversion at TOP, and support to expand the system to PRO and VET to contribute to our pillar business in D2C channel.

・60% for planning and executing of owned system related project and maintenance
・20% for technical support and inventory optimization
・10% for reporting
・10% for networking with internal and external resources on D&EC
応募条件 ・Bachelor degree or equivalent qualification
・3+ year’s hands-on work experience of system deployment and web mastering
・Proven record of IT project management
・Preferred to have the experience of using Google analytics or other analytics tools
求める人物像 ・Customer focus
・Action Oriented
・Drive for Results
・Planning
・Priority Setting
・Peer Relationships
必要スキル ・Skill to translate business requirements to technical design specifications
・Skill to draw a system diagram/schematic for communicating with local/region/global IT team and external system venders
・Skill to draw a business work flow for communicating with X-Pillar marketing
・Technical knowledge and practical skill on SEM/SEO is plus

【英語スキル】
・Business English TOEIC 800+(need communication in English with Campus and APAC)
・Fluency in English and Japanese language is required.

【ITスキル】
・Advanced HTML/CSS/JavaScript/SQL reading & writing skill
・Excellent PC skills (MS-Excel, Word, PowerPoint)

年収 650万 ~ 900万
雇用形態 正社員
勤務地 東京本社
勤務時間 9:00~17:15(所定労働時間7.25時間)
福利厚生 通勤手当、健康保険、厚生年金保険、雇用保険、労災保険、退職金制度、育児・介護休業制度、ベネフィットワン加入、など
休日休暇 週休2日制、有給休暇、年間休日(126日)、夏季休暇、年末年始、特別有休休暇、など
募集背景 戦力強化のため。
担当者 脇 裕美子
担当メッセージ フランスに本社を置く世界的なペットフードメーカーの日本法人でテクニカルアカウントエグゼクティブ職を募集いたします。
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